Purchasing And Sending Electronic Greeting Cards Through A Web Site Could Represent

Online Exam 2

Question 1 5 / 5 points

The __________ should elaborate a purpose for the organization.

Question options:


competitive strategy



Question 2 5 / 5 points

Purchasing and sending electronic greeting cards through a web site could represent a(n) __________ for a traditional greeting card company like Hallmark.

Question options:

organizational change

stable vision

physical change

product innovation

Question 3 5 / 5 points

Change agents are:

Question options:

manipulators that facilitate change to improve an organization’s revenue.

those who initiate and oversee the change efforts.

the leader who single-handedly is responsible for an organization’s success through authoritarian leadership.

All of the answer choices are correct.

Question 4 5 / 5 points

__________ is the ability to combine ideas in a unique way or to make unusual associations between ideas.

Question options:


Strategic focus



Question 5 5 / 5 points

A __________ statement is a statement of what specific organizational units do and what they hope to accomplish.

Question options:





Question 6 5 / 5 points

The United States Congress could represent the __________ form of stakeholders.

Question options:

political action groups




Question 7 5 / 5 points

__________ include all financial, physical, human, intangible and structural/cultural assets used by an organization to develop, produce and deliver products or services to its customers.

Question options:





Question 8 5 / 5 points

Capitalizing on information, people, ideas, and knowledge characterizes the implication of:

Question options:

vanishing distance.

reduced need for physical assets.

compressed time.

turbulent change.

Question 9 5 / 5 points

As you are studying your organization’s context, it seems clear that the company will have to prepare itself for continual turbulence and change. Which of the following best describes the driving forces for change that could affect the company’s future?

Question options:

Reduced need for physical assets

Vanishing distance and compressed time

Increased vulnerability

All of the answer choices are correct.

Question 10 5 / 5 points

__________ is defined as a structured transition in what an organization does and how it does it.

Question options:


Strategic management

Organizational change


Question 11 5 / 5 points

The competitive advantage perspective that focuses on structural forces within an industry, the competitive environment of firms, and how these influence competitive advantage is the __________ view.

Question options:





Question 12 5 / 5 points

Experiences, characteristics, and knowledge are all aspects that represent __________ resources.

Question options:





Question 13 5 / 5 points

Ms. Gibson has come up with the idea of offering free house painting if the job is not completed within the time agreed. Which of the following best describes the competitive advantage perspective that Ms. Gibson is proposing?

Question options:

Resource-based view

Guerilla view

Industrial organization view

Environmental view

Question 14 5 / 5 points

An organization’s attempt at creating and sustaining a long-term competitive advantage can be disrupted through all of the following EXCEPT:

Question options:

technological advances.

market instability.

government legislation.


Question 15 5 / 5 points

Which of the following best describes the competitive advantage perspective that looks at the impact of external factors?

Question options:

Resource-based view

Guerilla view

Industrial organization view

Environmental view

Question 16 5 / 5 points

Corporate social responsibility (CSR) is the obligation of __________ to make decisions and act in ways that recognize the interrelatedness of business and society.

Question options:




organizational decision makers

Question 17 5 / 5 points

The following are all components of an organizational vision EXCEPT:

Question options:

a strong connection to the organization’s core values and beliefs.

strategy based on the results of a focus group.

elaboration of a purpose for the organization.

summary of the organization’s operations or what it does.

Question 18 5 / 5 points

Which of the following factors is considered to make an organization’s resources unique?

Question options:





Question 19 5 / 5 points

The influence of globalization in managing strategically can be demonstrated in:

Question options:

the global marketplace.

global competition.

the organization itself.

global competitors and the global marketplace.

Question 20 0 / 5 points

All of the following are effects of the driving forces in the new business environment EXCEPT:

Question options:

vanishing distance.


compressed time.

continual turbulence.  (Incorrect)


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